The booking process can be done 6 months before the departure schedule.
1. Payment and Cancellation:
* DP payment (down payment) of 50% of the total package price, paid when the order has been confirmed.
* Settlement: The remaining payment must be made no later than 7 days before departure.
* Cancellation : Cancellations made more than 30 days before departure are subject to a fee of 25% of the total price.
– Cancellations made 7-30 days before departure are subject to a fee of 50% of the total price.
– Cancellations made 3-7 days before departure are subject to a fee of 75% of the total price.
– Cancellations made less than 3 days before departure are subject to a fee of 100% or forfeited from the total price.
2. Participant Requirements:
* Participants must be in good health and have no history of illness that endangers themselves or others.
Documents:
Participants must have valid travel documents, valid for at least 6 months.
* Participants are prohibited from bringing illegal items, such as sharp weapons, firearms, or drugs.
* Participants must behave politely and maintain cleanliness during the trip.
3. Others:
Changes to the schedule, such as changes to the date or route, can be made with the agreement of both parties.
* Delays:
If there is a delay due to conditions beyond control, such as bad weather during the trip, participants cannot claim a refund or compensation. And if the weather is bad before the trip starts, participants can receive a 50% refund.
* Loss:
If an item is lost during the trip, the travel agency is not responsible for the loss.
Insurance claims:
If an accident occurs during the trip with Goes to Flores partners, participants can file a travel insurance claim.